- Establish and socialize a clear governance structure
- Define decision-making processes and escalation procedures
- Identify teams, roles, and responsibilities
- Oversee scope, schedule, and budget
- Proactively manage risks
- Implement agile methods for quicker and flexible project adoptions
- Seek advance endorsement of major projects from our governance and provide them with project updates
Project governance & project management

Business process improvement
- Outline end-to-end business processes across functional areas where there are opportunities to streamline
- Analyze processes and understand the current state (e.g., how information flows, procedures, and associated policies)
- Establish a thoughtful balance between simplification and accommodating unique needs
- Design and develop future state changes

Organizational change management
- Engage stakeholders and leadership across all levels to build awareness and desire for the change
- Conduct targeted communications and awareness initiatives
- Analyze changes to streamline processes and minimize customizations
- Provide continuous support and training
- Utilize metrics to track adoption and proficiency

Data governance, analytics, and reporting
- Establish a standard and robust data governance model
- Align on common data definitions
- Establish data steward/trustee roles and responsibilities
- Define authoritative data sources to improve and ensure data accuracy and completeness
- Develop new data warehouse along with standard sets of reports/dashboards
- Provide ad-hoc reporting/analytics tools

Contact us
Please send any ideas or questions to bdto@mit.edu.