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What we do

Project governance & project management

  • Establish and socialize a clear governance structure
  • Define decision-making processes and escalation procedures
  • Identify teams, roles, and responsibilities
  • Oversee scope, schedule, and budget
  • Proactively manage risks
  • Implement agile methods for quicker and flexible project adoptions
  • Seek advance endorsement of major projects from our governance and provide them with project updates
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Business process improvement

  • Outline end-to-end business processes across functional areas where there are opportunities to streamline
  • Analyze processes and understand the current state (e.g., how information flows, procedures, and associated policies)
  • Establish a thoughtful balance between simplification and accommodating unique needs
  • Design and develop future state changes
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Organizational change management

  • Engage stakeholders and leadership across all levels to build awareness and desire for the change
  • Conduct targeted communications and awareness initiatives
  • Analyze changes to streamline processes and minimize customizations
  • Provide continuous support and training
  • Utilize metrics to track adoption and proficiency
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Data governance, analytics, and reporting

  • Establish a standard and robust data governance model
  • Align on common data definitions
  • Establish data steward/trustee roles and responsibilities
  • Define authoritative data sources to improve and ensure data accuracy and completeness
  • Develop new data warehouse along with standard sets of reports/dashboards
  • Provide ad-hoc reporting/analytics tools
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Contact us

Please send any ideas or questions to bdto@mit.edu.